Now for debugging PEOPLE. Recall that the aim is to have all participants in the conversation positioned in the top right segment of the OK Corral, and out of the bug zone. At the risk of stating the obvious, the first thing to do is to ensure that I am in the ‘pure’...
If I am talking with someone and they show signs of entering the bug zone, then some simple techniques may help move them back to +/+. The one to use depends on the sub-zone. Starting with the Volcano zone … if the person seem to be getting a little uptight, then...
This is the second and final video on Observing Communications. Based on the analysis method explained in the first video, I will now suggest some techniques that can help to improve matters when I observe communication bugs.
Assuming that I have practiced enough to be able to easily identify the INTENT and CONTENT of a transaction, recovering from a mismatch in either of them is quite easy. Suppose that I say to someone, “Have you any spare budget?” and they try to laugh off the question...