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ECE Course building collateral

Purpose Everything to do with setting up a course: working out the agenda, logistics and getting info on participants. Notes none. Certificates Handbook cover ICONDA training checklist for on-site organisers NAME intro.pptx – the introduction file to send to...

ECE Client encounter simulation 1

Purpose Through simulation, generate material that supports teaching of the fundamentals. Notes See slides, workbook and facilitation guide. Slides Workbook Facilitation guide

ECE Excellence in practice exercise

Purpose Min workshop at the end of a course in order to work on something specific to the audience’s daily tasks and thereby reinforce course messages, tools and techniques. Notes To fit this in to a classroom course, you need at least 2.5 days, maybe 3. This...

ECE Peer training prep for an ICON9 tool

Purpose Have groups train each other on an ICON9 tool in order to get them to know the tool and to quickly create a dynamic of participation. Notes The instructions sent out to participants are something like the following: [first name],I understand that you will be...

ECE Client encounter simulation 2

Purpose Give participants a chance to practice and, above all, hone their powers of observation and analysis. Times include debrief. Notes See slides, workbook and facilitation guide. Slides Workbook Facilitation guide