CE0. Purpose and Goals

by andy | Sep 22, 2017

Module Content

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Sections Status

1

Let’s Go!

Welcome and Why Video

Welcome and Why – 0 – Title

Welcome and Why – 1 – Context: B2B Field Operations

Welcome and Why – 2 – Slaves to the Hurry Monster!!

Welcome and Why – 3 – A few moments to remember …

Welcome and Why – 4 – Hurry Monster on the Brain

Welcome and Why – 5 – What was that number again?

Welcome and Why – 6 – Does this help?

Welcome and Why – 7 – Needs

Welcome and Why – 8 – ICON9

Welcome and Why – 9 – Key Points

2

What2KnowB4UStart

Terminology Video

Terminology – 0 – Title

Terminology – 1 – The Customer-Facing Engineer (CFE)

Terminology – 2 – ICON9 and the Encounter Process

Terminology – 3 – Introducing Me and Aude

Terminology – 4 – What to Expect

Terminology – 5 – Key Points

ChecksStatus

1

Client Encounters Self-Assessment