ICON9-liteA quick introduction to ICON9 and a few of its tools
Do you run, or work in, a customer-facing team – in technical sales or product development, for example? If so, here are some ideas on getting equipped to succeed with your customers.
Let’s start by getting them in mind…
Let’s look at how to get meetings started and keep everyone on the same page, to avoid things like this …
Why should we use the icon9 DISCOVER-Y tool?
In this short video, I’ll explain why you might want to use discover why
before an encounter, as part of your preparation
during an encounter, to get the most out of the meeting
and after the encounter, so that the debrief is also a success
Let’s take these in chronological order, and look at the situation where just thinking about a certain client visit is filling us with dread…